![]() ![]() The relaxing pool and scuba diving pool Guests may enjoy the activities pool as an. These hotels may also be interesting for you. Market Caf will be available at the adjacent Secrets Aura Cozumel. fair to say any hotel may be judged poorly during periods of construction. Show more Interesting hotels nearby Secrets Aura Cozumel Show more Interesting hotels nearby Secrets Aura Cozumel Secrets Aura Cozumel. 4th trip, this time with construction: Secrets Aura Cozumel - See 5,889 traveller reviews, 7,125 photos, and cheap deals for Secrets Aura Cozumel at Tripadvisor. Secrets Aura Cozumel is located in Carretera Costera Sur Km.12.9, 77600, Cozumel, Mexico. Guests received no warning that contraction would be going on during their stay, the work began early in the morning and continued late into the night, and many guests, having booked their suite well in advance, arrived to find their room was unavailable, and they were moved to a different, sometimes inferior room or, worse still, a different resort all together. While this obviously represents a temporary problem, and it's fair to say any hotel may be judged poorly during periods of construction, it would seem they way they handled the surrounding complaints was quite poor. Plus, adult guests can enjoy access to Secrets Aura Cozumel and all guests have access to. The resort received many poor reviews while they were under renovations. All-new construction Five-star service Beautiful beach. Negative: Poor customer service during construction ![]()
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